Customer Feedback Comments from Thailand online Customers

Since the launch of Thailand online, we have sent hundreds of customers to Thailand who have all come back smiling. Here is a snippet of the fantastic comments that we have received from our returning travellers, and we're constantly updating this page to squeeze in the positive comments as they come our way.

We've broken the feedback down into sections so that the comments match our specific travel modules, as we think that this will both inspire and help you with the planning of you own trip.

General Customer Comments

• We felt that we really experienced a flavour of true Thailand that will stay with us for a long time. We saw and experienced much more than we would have if we travelled on our own. It was interesting and varied, with "breathing space" between activities, and air conditioned transport when needed. Sue S

• Loved it - it was a perfect mix of sight-seeing and relaxation! Everyone looking to book their first trip to Thailand should definitely go through Thailand online - they helped us enormously and took away all the stress of booking things ourselves. Thank you! Katie B

• It couldn't have been better. Our guide was with us every step of the way. He was friendly and knowledgeable and made us feel at home. I plan to use this firm again for other exotic travels because this worked out so well. Very pleased in California, USA. Dan F

• It was all very good and we have valued the whole experience. All the accommodation was lovely as well. Sophie S

Local Staff and Service in Thailand

• Amazing, very efficient. Lauren R

• It was really well organized and we were provided with all the information we needed in the booklet. If we had any queries/worries they were very helpful and quick in getting back to us, we were very impressed. Katie B

• Excellent - guides were superb and gave a very private feel to the trips. 28/10

• I think they're excellent, I was really impressed. Jonathan S

• Excellent. Nothing was too much trouble for the staff, who were all very helpful and charming. Michael D

The River and the Railway

• The best part of the tour we took with Thailand online was the visit to the River Kwai and the stay on the Jungle Rafts. Ami W

• The River Kwai rafts were awesome, as is Ayutthaya. The location and the floating raft houses are something else, much more than I'd expected in a way. Jonathan S

Royal Cities Your Own Way

• We loved Ayutthaya. We rented a bike for the day and would def recommend that you suggest this to people It cost $10 for the day and was about 200metres from the hotel and was just the best and cheapest way to get round to see all the temples. Abbie K

• Ayutthaya is a beautiful town, with amazing sites and very friendly tuk-tuk drivers. Jonathan S

Chiang Mai Jungle Trekking

• We only booked a 3 day trek through Thailand online, but this was one of our trips highlights. On the trek itself we really enjoyed the elephant riding and bamboo rafting. Joanna G

• Chiang Mai and the jungle - a fantastic city - great markets. The jungle was authentic with the village remote and the experience of showering under a tap and staring at the stars with full moon light will never leave me. 28/10-08

• The 2 day Thailand Jungle Trek. We got to meet some interesting people, see beautiful sights, eat excellent food and learn a lot. Dan F

Giant Trees and Lakes

• Giant Trees & Lakes - Guide was well informed and organised - very interesting. Jan Y

Island Hopping to Samui

• We enjoyed all aspects of our holiday, we loved the fact we got to see a lot of different places in Thailand. We packed a lot into three weeks and loved experiencing it all. We particularly loved visiting the three different islands and wished we had planned to stay there for longer. Lauren R

• It was all absolutely fantastic! But if we had to choose I think the best part was visiting the islands, specifically Ko Tao. They are beautiful and really a must for anyone heading out there. Katie B

Raya Coral Island

• Exciting & lovely accommodation. Relaxing & Peaceful. Snorkelling very good, lovely pool & accommodation set in beautiful gardens. Well organised. Jan Y